Orders placed on www.maxiblock.com.au website are generally dispatched the next working day (depending on stock availability or order confirmation). If you do not receive a confirmation email within 24 hours of placing your order please contact firstname.lastname@example.org
The purchase of any products offered on the www.maxiblock.com.au website is subject to Terms and Conditions of Sale (“Terms and Conditions of Sale”). Maxiblock will not be held responsible for refunding items lost, damaged or stolen during transit.
Shipping is FREE for all orders over $30.
Otherwise a flat rate of $8.95 applies to standard shipping (3 to 5 business days) and $12.95 for express shipping (1-3 business days). Delivery to regional areas may take up to 7 business days. Delivery during peak periods such as Public Holidays, Christmas and promotional periods can experience longer delivery times.
All orders are sent via courier and are fully trackable. We recommend customers provide a delivery address where a person will be available to accept your delivery between 9am to 5pm.
Shipping cost for international delivery is calculated at checkout and will depend on weight being shipped. All international orders are sent via Registered International Post, are fully trackable, will need to be signed for, and generally delivered within 15 business days. Occasional customs or courier delay may affect the delivery timeframe. Additional taxes such as customs, VAT or sales tax may be collected by shipping company to clear customs and deliver the order.
We are unable to process returns for purchase made from any of our stockist, please contact your place of purchase for a refund or exchange according to the retailer's return policy. Product ordered directly on www.maxiblock.com.au website may be returned if new and unused and within 14 days from the date of receipt. Maxiblock will refund the purchase cost of the product(s) minus shipping and handling charges. Items must be returned in their original condition and no refund can be made for products that have been used. Please note that only products purchased from www.maxiblock.com.au will be accepted for return.
If you have any queries regarding your delivery, refund or return please contact us by emailing email@example.com